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Facilitating Difficult Conversations

Facilitating Difficult Conversations

Thursday, April 11, 2024 (8:30 AM - 11:30 AM) (PDT)

Description

Learn techniques to defuse tension with customers. Learn productive listening skills and how to not get hooked. Learn the importance of goodwill gestures.
The Training Place-Butte College
2480 Notre Dame Blvd
Chico, CA 95928 United States
Event Contact
Kimberly Larios
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Thursday, April 11, 2024 (8:30 AM - 11:30 AM) (PDT)
3
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